I'm currently disputing a charge with a credit card company.
They sent me a form to complete, and indicated that I have to return it within 10 days or they'll consider it closed.
The form is dated 6 days ago.
The envelope is postmarked 2 days ago.
If I wasn't on top of my mail, there's a very good chance I wouldn't have been able to get this back to them within their 10 day window if it's based on the date they've put on the form.
Nice try, guys. Either your outgoing mail department is very inefficient or you're not being entirely honest. Either way, that's a bit ridiculous.
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Thoughts, observations, and theories about good and bad business practices. Plus a few completely unrelated personal opinions and questions. I'm really tired of lazy and incompetent businesses and employees, and am happy to point out their mistakes.
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