Friday, February 1, 2008

Quality: Part 2 Subsection A

A little follow-up: Saw this article about Ford on CNN.com.

Basically, Ford execs are admitting that previous model years of the Taurus weren't very good.
On the plus side, it shows that they're be a bit more transparent and acknowledging their flaws. Hopefully it will lead to better products in the future.

On the other hand, it kinda shows that the whole "Quality is job one" positioning was just something the advertising department came up with and had nothing to do with how their vehicles were designed, made, or distributed.

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