Why are so many organizations so old fashioned?
I'm buying a townhouse. The sale couldn't be closed today because it's a holiday for government staff. So what? The entire process is electronic. The appropriate data could have been entered into the system several days ago and set to take effect today.
I wanted to buy some groceries yesterday. The little veggie store that I wanted to shop at was closed because it was Easter Sunday. Why? I could understand closing early so that staff could have Easter dinner with their families. I could understand having just a skeleton crew on hand because of the extra cost of paying time-and-a-half to staff. But they didn't even bother opening. By comparison, I went to the big supermarket down the street and it was just as busy as any other Sunday. So it's hardly conceivable that it's just not worth opening.
We're in a multicultural society where not everybody celebrates the same holidays.
It's a 24/7 world where people are no longer just working 9-5, Monday to Friday.
Everybody seems to be busy all the time, and we need to take advantage of whatever free time we can get.
We don't need a human being to connect our phone calls, give us money at the bank, or send a memo for us.
It's not 1955 anymore, yet so many businesses and other organizations seem to think it is.
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